Autumn Sale - Up to 50% offFree worldwide shippingBuy 2 items, get an extra 10% off · 4+ items, 20% offFast tracked delivery worldwide30-day returns

Terms of Service

Last updated: 26 October 2026

1. About us

The Noa Belle website and store are operated by LCVH LTD, a private limited company registered in England and Wales (company number 17462246), whose registered office is at 128 City Road, London, EC1V 2NX, United Kingdom. You can contact us at support@noa-belle.com; we reply within 1–2 working days.

By using this website or placing an order, you agree to these Terms of Service. Please read them together with our Shipping Policy, Refund Policy and Privacy Policy. If you are a consumer, nothing in these terms affects your statutory rights.

2. Products

We sell women's clothing, shoes and accessories. We make every effort to display our products accurately, including colours, but the colours you see depend on your screen and may vary slightly. Measurements and size guidance are given in good faith; please check our Size Guide before ordering. Products are subject to availability.

3. Prices and payment

  • Prices are shown in pounds sterling (GBP) and include VAT where applicable. Standard tracked delivery is free; Premium insured shipping is available for £2.95.
  • Multi-buy discount: an extra 10% off for 2 items, 15% off for 3 items and 20% off for 4 items or more, on top of sale prices. It is applied automatically to your whole cart, and the final total is shown in your cart before you pay.
  • Orders delivered outside the United Kingdom and the European Union may be subject to local import duties or taxes, which are not included in our prices and are paid by the recipient.
  • At checkout, the price may also be displayed in your local currency, converted from GBP at the exchange rate applied by our payment platform.
  • Payments are processed securely by Whop, our payment platform. We do not see or store your full card details.
  • Sale prices and promotions are valid while stock lasts or until the end date shown. If a product is listed at an obviously incorrect price because of an error, we will contact you and you may cancel the order for a full refund.

4. Orders and contract

When you place an order, you make an offer to buy the products. You will receive a confirmation of your payment by email. The contract between you and us is formed when we dispatch your order. We may refuse or cancel an order — for example if a product is unavailable, in case of a pricing error, or if we suspect fraud — in which case you will be refunded in full.

5. Delivery

Standard tracked delivery is free worldwide, and Premium insured shipping is available for £2.95. Orders are prepared within 24–48 hours and delivered within 4–10 business days depending on the destination. Full details are in our Shipping Policy. Risk in the products passes to you when they are delivered to you or to a person you have designated.

6. Returns and right of cancellation

You can return items within 30 days of receiving them, without giving a reason, under the conditions set out in our Refund Policy. This includes and extends the 14-day cancellation right that consumers in the UK and the EU have by law.

7. Faulty items

We are under a legal duty to supply products that conform to the contract. If an item is faulty, damaged or incorrect, please contact us at support@noa-belle.com within 48 hours of delivery with photos, and we will put it right free of charge; your statutory rights apply in addition to our Refund Policy.

8. Use of the website

All content on this website (text, images, logos, design) is owned by or licensed to us and may not be copied or reused without permission. You agree not to misuse the website, attempt to gain unauthorised access to it, or use it for any unlawful purpose.

9. Liability

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable, or for business losses. Nothing in these terms limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud, or for your statutory rights as a consumer.

10. Events outside our control

We are not responsible for delays or failure to perform caused by events outside our reasonable control (for example transport disruption, strikes, extreme weather). We will let you know by email and take steps to minimise the effect; if the delay is significant you may cancel and receive a refund.

11. Complaints

If you have a complaint, please email support@noa-belle.com; we reply within 1–2 working days and aim to resolve every issue fairly.

12. Governing law

These terms are governed by the law of England and Wales. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring proceedings in the courts of that country.

13. Changes to these terms

We may update these terms from time to time. The version in force when you place your order applies to that order.