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Shipping Policy

Last updated: 26 October 2026

This Shipping Policy explains how orders placed on the Noa Belle website are delivered. The Noa Belle store is operated by LCVH LTD, a private limited company registered in England and Wales (company number 17462246), whose registered office is at 128 City Road, London, EC1V 2NX, United Kingdom ("Noa Belle", "we", "us").

Free worldwide shipping

Standard tracked shipping is free on every order, worldwide. Every parcel is sent with tracking.

Premium insured shipping

You can choose Premium insured shipping for £2.95 by ticking the option in your cart before checkout. The fee is added to your order total. Processing and delivery times are the same as for standard shipping.

Processing and delivery times

  • Processing: orders are prepared and dispatched within 24–48 hours.
  • Delivery: once dispatched, delivery takes 4–10 business days, depending on the destination.

During peak periods or bad weather, delivery may take a little longer. If this happens, we will let you know by email.

Order tracking

As soon as your order ships, you will receive an email with your tracking number. If you have not received it within 3 business days of placing your order, please check your spam folder and then contact us at support@noa-belle.com.

Shipping address

Please make sure your shipping address is complete and correct at checkout. If you notice a mistake, email us as soon as possible at support@noa-belle.com: we can update the address only if the order has not yet been dispatched. We are not responsible for delays or losses caused by an incorrect address provided at checkout.

Taxes and import duties

Our prices include VAT where applicable. Orders delivered outside the United Kingdom and the European Union may be subject to local import duties or taxes, charged by the destination country on delivery. These charges are not included in our prices and are paid by the recipient.

Lost, delayed or damaged parcels

If your tracking has not updated for several days, your parcel is marked as delivered but you have not received it, or it arrives damaged, please contact us at support@noa-belle.com with your order number. We will investigate and, where the parcel is confirmed lost or damaged in transit, we will send a replacement or issue a refund. This does not affect your statutory rights.

Contact

Questions about delivery? Email support@noa-belle.com — we reply within 1–2 working days.